24/7 Concierge Service

Always ready for you: our team of travel experts is at your fingertips during your entire trip to Europe.

Want to find a great spot for a spontaneous dinner date? In need of tickets for a local concert? Or looking for recommendations for a rainy day?

When you book your trip with Avellera, we are always by your side: our team of dedicated travel experts is reachable 24/7 via Whatsapp and phone, and we enjoy making your wishes come true.

We've all been through it: even a perfectly planned trip can have stressful moments or unexpected changes of plans.

That's where the Avellera concierge team shines: we will help you adapt your itinerary to your needs, and connect you with local, trustworthy points of contacts, to ensure your needs are always taken care of, even in hectic moments.

Our team of travel experts is always there for you

When you book with Avellera, you don't just get to connected to an anonymous call center.

Our team in Vienna is a hand-picked group of travel enthusiasts who help your vision of a perfect trip come to live.

They've been through many journeys themselves, so they know exactly what matters, whenever you reach out to them with a question or request.

Discover why discerning travelers trust Avellera for their most important journeys.

Getting access to our team of travel experts is easy.

Simply book a free first consultation with us, and we will guide you through your journey from start to finish.